Friday, February 15, 2019 8:48:39 pm MST
Contact Instant Payments
You can contact us by phone, email, live chat, or by leaving a message, we will answer ASAP!
800-764-0844
support@instantpayments.com
support@instantpayments.com
SIP Documentation
Table of Contents
- Introduction & Specifications
- ePay Shopping Cart API - Specifications for Application Programers Interface including SimplePay
- Login Page
- Menu Bar - Learn about the menu bar options
- User Home Page
- User Payment Page
The Menu Bar
Updated: June 3, 2015The menu bar at the top of the screen is right below the logo images of SIP and your merchant. It contains a set of standard links you will find on most pages within this system. Immediately below the menu bar you will see information about your login and the date.
The links available at the user level:
- Home - This displays the user home page.
- Logout - This logs you out of the system. Be sure to close your browser completely to be sure your data is secure!
The links available on all pages:
- Live Chat - Opens a new window with contact information, including a button to start a live chat session.
- Phone Number - This is the Instant Payments support phone number.
- Help - Opens this help system in a new window.


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SIP Version 2.20; API: 2.6